Privacy Policy

1. Introduction

Welcome to Lockd ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our secret sharing and messaging platform.

By using Lockd, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you register, we collect your name, email address, and password.
• Profile Information: Any additional information you choose to provide in your profile.
• Content: Messages, secrets, files, and other content you create or share through our platform.
• Payment Information: When you subscribe to a paid plan, we collect billing information through our payment processor (Stripe). We do not store your full payment card details.

2.2 Automatically Collected Information

• Usage Data: Information about how you access and use our service, including IP address, browser type, device information, and usage patterns.
• Cookies and Tracking: We use cookies and similar tracking technologies to track activity on our service and hold certain information.
• Log Data: Server logs that may include information such as your IP address, browser type, pages visited, time and date of visits, and other statistics.

3. How We Use Your Information

We use the information we collect for various purposes:

• To provide, maintain, and improve our services
• To process your transactions and manage your subscriptions
• To send you notifications, updates, and administrative messages
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms of service
• To analyze usage patterns and improve user experience

4. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS protocols.
• Secure Storage: Sensitive information is stored using encryption at rest.
• Access Controls: We limit access to personal information to authorized personnel only.
• Time-Limited Secrets: Secrets and messages are automatically deleted after their expiration time, as configured by you.
• Regular Security Audits: We conduct regular security assessments and updates.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform, such as payment processors, hosting providers, and analytics services.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share information with your explicit consent.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can update or correct your account information at any time through your dashboard.
• Deletion: You can request deletion of your account and associated data, subject to legal retention requirements.
• Data Portability: You can request a copy of your data in a machine-readable format.
• Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails.
• Cookie Preferences: You can control cookies through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

• Account information is retained while your account is active and for a reasonable period after account closure.
• Secrets and messages are automatically deleted after their configured expiration time.
• We may retain certain information for legal, regulatory, or business purposes as required by law.

8. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our service, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: